Legal · Terms

Terms and Conditions

Please read these Terms and Conditions carefully before using this website or engaging our services. By accessing the website or instructing us, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Introduction and Company Details

These Terms and Conditions (“Terms”) govern the use of the website www.uconsulting.co.uk (“Website”) and any professional services provided by:

Company name: U-Consulting Ltd
Registered in: England and Wales
Company registration number: 10717944
Registered office: 18 – 20 Canterbury Road, Whitstable, Kent, England, CT5 4EY
Email: info@uconsulting.co.uk
Website: www.uconsulting.co.uk

References to “we”, “us”, “our”, or “Company” refer to U-Consulting Ltd. References to “you” or “Client” refer to the individual or entity using this Website or engaging our services.

2. Definitions

In these Terms, the following definitions apply:

Business Client: An individual or entity acting for purposes relating to a trade, business, craft, or profession.
Consumer: An individual acting wholly or mainly outside their trade, business, craft, or profession, as defined in the Consumer Rights Act 2015.
Engagement Letter: The written agreement, proposal, or confirmation of instructions accepted by both parties setting out the scope of services.
Fees: The charges for services as set out in the Engagement Letter or otherwise agreed in writing.
Services: The professional consultancy services provided by U-Consulting Ltd as described in the Engagement Letter.
Website: www.uconsulting.co.uk and all associated pages.

These Terms apply to both Business Clients and Consumers. Where rights or obligations differ between these categories, this is clearly indicated. Consumer rights under the Consumer Rights Act 2015 are not excluded or limited by these Terms.

3. Nature of the Information Provided

All content published on this Website is provided for general informational purposes only. It does not constitute legal, tax, financial, regulatory, or other professional advice, and must not be relied upon as such.

No client relationship is created by browsing this Website or submitting an initial enquiry. A formal engagement relationship is created only upon execution of a written Engagement Letter or equivalent written confirmation.

We strongly recommend that you obtain independent professional advice tailored to your specific circumstances before making any business, financial, or legal decisions.

4. Our Services

U-Consulting Ltd provides professional consultancy services, including but not limited to:

Business consultancy and strategic advisory
Company formation and incorporation support in the United Kingdom
Registered office and company secretarial services
Compliance and regulatory assistance
Support with opening UK business bank accounts
Other services as agreed in writing

The precise scope, deliverables, timescales, and Fees for each engagement will be set out in a separate Engagement Letter or written confirmation, which forms part of the contract between us. In the event of any conflict between these Terms and the Engagement Letter, the Engagement Letter shall prevail.

Variations to Services

Any material change to the agreed scope of services must be requested in writing and agreed by both parties before implementation. We reserve the right to adjust Fees where a variation materially increases the scope of work.

5. Fees, Payment, and Refunds

Fees

Our Fees will be set out in the Engagement Letter or as otherwise communicated to you in writing prior to the commencement of services. All Fees are quoted exclusive of VAT unless otherwise stated. VAT will be added at the prevailing rate where applicable.

Payment Terms

Invoices are payable within 14 days of the invoice date unless otherwise agreed in writing.

Payment may be required in advance or in instalments, as specified in the Engagement Letter.

We accept payment by bank transfer.

Late Payment

Without prejudice to any other remedy, if any sum is not paid on the due date we reserve the right to:

Charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate (applicable to Business Clients).
Suspend provision of services until outstanding amounts are settled.
Recover reasonable debt-recovery costs.

Refunds

Fees for services that have already commenced may be non-refundable, except where required by law. Specific refund terms will be set out in the Engagement Letter.

Consumers (as defined in Section 2) may have additional rights under the Consumer Rights Act 2015, including a 14-day right to cancel a contract entered into at a distance or off-premises, subject to certain exceptions. We will provide Consumer clients with a separate cancellation notice where required by law.

6. No Guarantee of Outcome

We do not guarantee any specific outcome, result, or success from the use of our services. All services are provided on a best-efforts basis, taking into account applicable law, regulatory requirements, and the information available to us at the time of engagement.

In particular, company formation, bank account opening, and regulatory applications are subject to the decisions of third parties (including Companies House, financial institutions, and regulatory bodies) over which we have no control. We are not liable for any rejection, delay, or adverse decision made by such third parties.

7. Limitation of Liability

Excluded Losses

To the maximum extent permitted by applicable law, we shall not be liable to you for:

Any indirect, incidental, special, exemplary, or consequential loss or damage.
Loss of profit, revenue, business, opportunity, data, or goodwill.
Any loss arising from reliance on content published on the Website without obtaining specific professional advice.
Any delay or failure caused by third-party service providers, regulatory bodies, or events outside our control.

Cap on Liability

Subject to the exclusions below, our total aggregate liability to you (whether in contract, tort including negligence, or otherwise) arising out of or in connection with the provision of services shall not exceed the total Fees paid by you for the specific service giving rise to the claim in the 12 months preceding the event giving rise to the claim.

Exclusions from Limitation

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot lawfully be excluded or limited.

Nothing in these Terms is intended to, nor shall it, affect the statutory rights of Consumers under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.

8. Your Obligations

By using this Website and/or engaging our services, you agree to:

Provide accurate, complete, and up-to-date information as required for the delivery of services and for our compliance obligations (including AML / KYC checks).
Notify us promptly of any change to the information provided.
Not use this Website for any unlawful purpose or in any manner that could damage, disable, or impair the Website.
Not attempt to gain unauthorised access to any part of the Website, its servers, or any database connected to it.
Not transmit any material that is defamatory, offensive, or otherwise objectionable.
Cooperate with us in good faith to enable timely delivery of the services.

You acknowledge that delays in providing required information or documentation may result in delays to our services for which we shall not be responsible.

9. Confidentiality

Each party undertakes to keep confidential all information received from the other party that is identified as confidential or that ought reasonably to be understood to be confidential (“Confidential Information”), and not to disclose it to any third party without the prior written consent of the other party.

This obligation does not apply to information that:

Is or becomes publicly available through no fault of the receiving party.
Was already known to the receiving party before disclosure.
Is lawfully received from a third party free of restriction.
Is required to be disclosed by law, court order, or regulatory authority (including AML reporting obligations).

This confidentiality obligation shall survive termination of the engagement for a period of five years.

10. Intellectual Property

Our IP

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of U-Consulting Ltd or its licensors and is protected by applicable intellectual property law.

You may:

View and print Website content for your own personal, non-commercial reference.

You may not, without our prior written consent:

Reproduce, copy, modify, distribute, or exploit any content from the Website.
Use our name, logo, or trademarks in any way.
Frame or mirror any part of the Website on any other site.

Client Materials

You retain ownership of all documents, data, and materials you provide to us. By providing such materials, you grant us a non-exclusive licence to use them solely for the purpose of delivering the agreed services.

Work Product

Unless otherwise agreed in the Engagement Letter, intellectual property rights in any work product created specifically for you as part of our services will transfer to you upon receipt of full payment of all outstanding Fees.

11. Third-Party Services and Links

We may use third-party service providers in the delivery of our services, including hosting providers, analytics services (Google Analytics), and payment processors. These providers are subject to their own terms and privacy policies.

The Website may contain hyperlinks to third-party websites. Such links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.

12. Data Protection

We process personal data in accordance with our Privacy Policy, which is available on the Website and incorporated into these Terms by reference. We are registered as a data controller with the Information Commissioner’s Office (ICO).

By engaging our services, you confirm that any personal data provided about third parties (e.g. company directors, beneficial owners) has been provided with their knowledge and, where required, their consent.

13. Complaints Procedure

We are committed to providing a high standard of service. If you are dissatisfied with any aspect of our services, please follow the procedure below:

Step 1: Contact us in writing at info@uconsulting.co.uk with full details of your complaint.
Step 2: We will acknowledge your complaint within 5 business days.
Step 3: We aim to provide a full response within 28 days of acknowledgement.
Step 4: If you remain dissatisfied, you may escalate the matter to an appropriate alternative dispute resolution (ADR) scheme or, for Consumers, to the European Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.

This complaints procedure does not affect your right to commence legal proceedings.

14. Termination and Suspension

Termination by Us

We reserve the right to:

Suspend or terminate your access to the Website at any time and without prior notice.
Decline or cease to provide services at our discretion, including where you have breached these Terms, failed to meet AML / KYC requirements, or where we have a professional obligation to withdraw.
Terminate an engagement on reasonable notice where continuation would be contrary to applicable law or regulation.

Termination by You

You may terminate an engagement by providing written notice to us. Any Fees due for work completed up to the date of termination will remain payable.

Effect of Termination

Termination of these Terms shall not affect any rights or obligations that have accrued before the date of termination. Sections 7, 9, 10, and 16 shall survive termination.

15. Force Majeure

Neither party shall be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from circumstances beyond that party’s reasonable control, including but not limited to acts of God, pandemic, flood, fire, earthquake, government action, war, civil unrest, industrial dispute, or failure of third-party networks or infrastructure (“Force Majeure Event”).

The party affected by a Force Majeure Event shall notify the other as soon as reasonably practicable. If a Force Majeure Event continues for more than 30 days, either party may terminate the engagement by written notice, in which case neither party shall have further liability to the other save for payment of Fees for services already rendered.

16. General Provisions

Entire Agreement

These Terms, together with the Engagement Letter and Privacy Policy, constitute the entire agreement between the parties relating to their subject matter and supersede all prior representations, negotiations, or agreements.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be deleted. The validity and enforceability of the remaining provisions shall not be affected.

Waiver

No failure or delay by either party to exercise any right or remedy under these Terms shall operate as a waiver of that right or remedy, nor shall a single or partial exercise of any right or remedy preclude any further exercise of it.

Variation

We reserve the right to update these Terms at any time. Updated Terms will be published on the Website with a revised “Last updated” date. Continued use of the Website or our services after publication of updated Terms constitutes your acceptance of those changes.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity in connection with a merger, acquisition, or sale of all or substantially all of our assets.

Third Party Rights

Nothing in these Terms confers any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.

17. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Subject to Section 13 (Complaints Procedure), the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim.

Consumers resident in other jurisdictions (including the EU) may have additional rights to bring proceedings in their local courts or to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

18. Contact Details

Company: U-Consulting Ltd
Registered Office: 18 – 20 Canterbury Road, Whitstable, Kent, England, CT5 4EY
Company No.: 10717944
Email: info@uconsulting.co.uk
Website: www.uconsulting.co.uk

These Terms and Conditions have been prepared with reference to the Consumer Rights Act 2015, the Late Payment of Commercial Debts (Interest) Act 1998, the Contracts (Rights of Third Parties) Act 1999, UK GDPR, and ICO guidance. They do not constitute legal advice. We recommend that you seek independent legal advice before entering into any contractual arrangement.